U-GOV Portal: The University Portal as the access point to the services for the University community

Abstract

With their rapid development, digital technologies have transformed systems within Higher Education, redefining its reference standards and models. Today a modern university interacts with its users through digital media, makes available online all the key information for presenting the institution’s profile and the offer and provides access to the online services profiled based on the characteristics of each user in multichannel mode. For this reason the new technologies and service innovation have been the main focus of interest and investments of universities.